top of page

Privacy Policy

​

ChatterLab
Operated by SRI Group BV
Korte Gasthuisstraat 18/301

2000 Antwerpen, Belgium
Ondernemingsnummer: In aanvraag
Email: management@sri-group.eu

Last updated: 17/02/2026

​

1. Introduction

SRI Group BV (“ChatterLab”, “we”, “us”) processes personal data in accordance with:

  • The General Data Protection Regulation (EU) 2016/679 (“GDPR”)

  • The Belgian Data Protection Act of 30 July 2018

This Privacy Policy explains how we collect and process personal data.

​

2. Data Controller

SRI Group BV acts as Data Controller for:

  • Website visitors

  • Contact form submissions

  • Business inquiries

  • Commercial communications

​

3. Categories of Personal Data

We may collect:

  • Name

  • Company name

  • Email address

  • Phone number

  • Job title

  • IP address

  • Technical usage data

  • Information voluntarily submitted

​

4. Purpose of Processing

We process personal data for:

  • Responding to inquiries

  • Performing contracts

  • Business communication

  • Service delivery

  • Legal compliance

  • Website security and analytics

​

5. Legal Basis

Processing is based on:

  • Contractual necessity (Art. 6(1)(b) GDPR)

  • Legitimate interest (Art. 6(1)(f) GDPR)

  • Consent (Art. 6(1)(a) GDPR), where required

  • Legal obligation (Art. 6(1)(c) GDPR)

​

6. Data Retention

Personal data is retained only as long as necessary for:

  • Contractual obligations

  • Legal compliance

  • Legitimate business purposes

​

7. Data Sharing

We do not sell personal data.

Data may be shared with:

  • Hosting providers

  • IT service providers

  • Legal or regulatory authorities where required

All service providers are bound by confidentiality and data protection obligations.

​

8. International Transfers

Where data is transferred outside the European Economic Area, appropriate safeguards are implemented in accordance with GDPR.

​

9. Data Subject Rights

You have the right to:

  • Access

  • Rectification

  • Erasure

  • Restriction

  • Objection

  • Data portability

Requests can be sent to: info@chatterlab.ai

​

10. Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure or destruction.

​

11. Complaints

You may lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit).

bottom of page